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Your order will be picked, packaged and dispatched within 48 hours of payment (excluding weekend and Bank Holidays).
Shipping Rates:
United States
| Delivery Methods | Delivery Charge | Delivery Time |
| Standard Shipping | $5.99 USD per order. Free shipping over $49.99 USD. |
5 - 10 Business Days |
Europe, Canada, United Kingdom, Australia
| Delivery Methods | Delivery Charge | Delivery Time |
| Standard Shipping | $9.99 USD per order. Free shipping over $99.99 USD. |
5 - 15 Business Days |
Other Countries
| Delivery Methods | Delivery Charge | Delivery Time |
| Standard Shipping | $9.99 USD per order. Free shipping over $99.99 USD. |
5 - 30 Business Days |
Please provide the full and accurate address for shipment. Should incorrect or incomplete postal address be provided with, resulting in non-delivery, customers will be charged the additional delivery fee if a replacement or exchange item is required.
Order Amendment or Cancellation
If you need to make changes to your order, please email us within 24 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately.
Who will deliver my orders?
Items will be shipped by ePacket / UBI from our warehouse in China. We may use other carriers as necessary.
How do I track my shipment?
Mostly we ship your purchase within 2 business days after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
EXPORT AND IMPORT POLICY
You acknowledge that some goods licensed or sold on the site Azwok.com are subject to the customs and export control laws and regulations of China and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received and agree to comply with all applicable laws. By import, purchasing or using products from the site Azwok.com, you agree to abide by applicable laws, rules and regulations of above-mentioned authorities.
All orders will be shipped from warehouse in China. Shipment of all packages are including all export charges! When ordering at Azwok.com the prices associated with the products are charged and possible increased with shipping costs. Customer is personally responsible for import of delivered goods and liable for any expenses of import taxes, import handling charges and VAT when purchasing products from Azwok.com.
Any Question Please Contact Us: info@azwok.com